Internship Assignment C

Kirsten Reynolds

West Middlesex Hospital

1.       I really enjoy the working environment that I am a part of. The people are great and they are all really friendly. Although I know they are getting their work done, it just always seems like none of them are actual working. They all like to have fun in the office and they love their tea times. I have noticed that they really value their relationships with one another. One of the things I would change would probably be having more to do. I have been able to do a few different things but having a bit more to do would be nice as well. I would definitely keep the atmosphere of the office. Everyone is always having a good time. I would also keep the people I work with. Everyone is extremely nice and they are always asking me questions about school and things back home. They definitely make the day go by faster.

2.       I really like the way my supervisor works. He is really laid back about what is happening in the office. He is always willing to help me or answer any questions that I have, and makes sure I have everything I need. Sometimes however it seems like some things are a bit unorganized. In the future I definitely wouldn’t mind having a supervisor like the one I have now. I think it makes it a lot easier and more fun to work having someone that is laid back and willing to joke around with everyone else in the office as well.

3.       Throughout this internship I have learned that I am fairly timid around certain groups of people. At home or when I am around my friends and I am a lot more outgoing and speak my mind and have no problem carrying on a conversation. However I have learned that if I meet someone new in the office or go to a different part of the hospital with someone, I don’t really know what to say or how to approach certain people. I would definitely like to improve my ability to just talk to anyone within the workplace no matter who it is.

4.       One big thing I have improved on is my independent learning and asking questions. Before I would usually wait for someone else to do something so I could see how it is and then just go for it. However at my internship a lot of things I have learned to do I figured out on my own and if I really didn’t understand something I would ask for help instead of just skipping over it. Time management and staying on task is another thing I have improved on. I get distracted easily so it has been a challenge, however  there is a lot of work that needs to be done, and if I don’t get a certain amount of numbers done then that is just going to put everyone else behind since they have to make up for what I didn’t do.

5.       I wouldn’t be opposed to doing hospital administration after college, however with my international business and management degree I think working with a big company that potentially has clients or other firms around the world would be a better fit for myself and what I am going to school for. I have however found what I have learned interesting considering healthcare is so much different in the US. 

Resume:

Objective
To acquire skills through an internship that will contribute to my studies in International Business and Management.

Education
St. Ambrose University, Davenport, IA
(Expected graduation: May 2013)
BA in International Business
Double Major: International Business and Management
Current Grade Point Average: 3.201 out of 4.0 scale
Honors: Dean’s List Fall 2010, St. Ambrose Academic Scholarship
Study Abroad- London, England,  Spring 2012

Related Courses

·         Principles of Economics, Marketing, Management and Finance

·         Accounting Principles I & II

·         Business Ethics and Business Law

·         International Management

·         Human Resource Management

·         Statistics of Business and Economics

·         Advertising from a Cross-Cultural Perspective

Work Experience

Sales Associate, August 2009-Present

Bath and Body Works, Davenport, IA

·         Provide assistance and information to customers

·         Extensive customer service training

·         Audit inventory

·         Prepare and arrange visual merchandising

·         Close and balance cash drawers of $400.00

Swim Instructor and Lifeguard, June 2008-Present

Rock Island Fitness and Activity Center and White Water Junction, Rock Island, IL

·         Enforce aquatic policies, rules, and regulations

·         Complete records and reports

·         Utilize decision-making, leadership, and public relations skills

·         Teach swim lessons to children ages 3-9

Internship

Intern in Hospital Administration, January 2012-May 2012

West Middlesex University Hospital, London, England

·         Search for NHS numbers using information resources

·         Gathered information about patient files

·         Comparing, contrasting, and combining information of patients

·         Adapted to a new situation and environment in a British workplace

·         Independent learning of the hospital database

Volunteer Work

·         Quad City Mallards, Hockey Game Day Operations, promotions, interaction with fans, Moline, IL, 2 seasons

·         John Deere Golf Classic, Cart Committee, picked up golfers and other volunteers, Silvis, IL, 3 years

·         Vacation Bible School, Registration, Moline, IL, 1 week, 2007 & 2008

·         Rock Island Police Department, Holiday Package Delivery, Rock Island, IL, 3 years

Student Activities

·         Intramural Softball

·         Student Security

·         Natural Helpers

Skills

·         Certified in CPR-AED and First Aid

·         Windows XP, Microsoft Office 2007 (Word, Excel, PowerPoint)

·         Social Media (Twitter, Facebook)

·         Customer Service skills

·         Organizational Leadership skills

·         Languages: Spanish (4 years in high school); French (4 semesters in college)